Tell us what's costing you.
Pick the one job draining the most hours or margin. The daily re-typing, the follow-ups that slip, the report someone rebuilds every week. One email, one call, or a short discovery brief is enough.
STRATEGIC ADVISORY · GOLD COAST · BRISBANE
This is where consulting is heading.
EST · 2026 · GOLD COAST · BRISBANE
The next few years will separate businesses that run on systems from businesses that run on effort. We're the consultants who make sure you're on the right side of that line — and we prove it at the first meeting.
THE FIRM
A consulting firm, first
Turner & Barnett is a consulting firm. We sit on your side of the table, find where the hours and margin are leaking, and tell you what to fix first — the job of any good adviser. The difference is how our advice arrives. We build the fix, an agentic system working in your business, and you watch it run before you pay for anything. The advice doesn't come in a deck. It comes running.
THE NUMBERS
The gap is opening now
You don't have to take our word for where this is heading. The numbers are public.
35%
of large Australian businesses already use AI, and 22% of mid-sized — against just 12% of businesses overall. The bigger end of town is pulling away.
Australian Bureau of Statistics, Business Characteristics Survey 2024–25
6%
Adoption isn't the hard part — 88% of organisations now use AI somewhere. Only about 6% turn it into real bottom-line value. The difference is how well it's put to work.
McKinsey & Company, The State of AI, 2025
23%
of organisations are already scaling agentic systems, and another 39% are experimenting with them. This is the technology your competitors are quietly standing up.
McKinsey & Company, The State of AI, 2025
47%
of businesses using AI reported increased profit, against 25% of those that never used it. A correlation, not a promise — and a pattern we see up close.
CPA Australia, Business Technology Report 2025
THE SIX PERCENT
Be the six percent.
About six in a hundred organisations turn this technology into real profit. The difference is infrastructure built properly and put to work. That's the work we do.
The businesses that move early set the pace for their industry. The ones that wait pay to catch up. That's the conversation we'd like to have with you.
Results, not talk
The first meeting starts with something of yours already working. Here's how.
We get to work before we've met.
We take that job away and put an agentic system on it — a working fix, free, shaped around how your business actually runs. Not a mock-up, not a concept deck.
Watch it run. Then we talk.
The first meeting is a demonstration: you watch the fix working on your real problem. Then we get into what else is costing you and what we'd do about it. If it doesn't earn the conversation, you walk away owing nothing.
No slides. No six-month timeline. No "trust us". You watch it work, then you decide.
The first three systems
Most owners don't need a grand transformation program. They need the first system: the one underneath the job that's costing them the most. These are the three we build most often, in the order we'd build them.
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The Intake Agent
Kills the daily re-typing between systems.
Every established business has someone whose day is half-spent moving information from one place to another. The email that becomes a job, the enquiry that becomes a quote, the form that becomes a record. This system reads what comes in, pulls out the details that matter and stages them for a human to approve — captured in seconds, accurately, around the clock.
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The Operations Pipeline
Kills the things that fall through because someone forgot.
Most businesses don't lose money on big failures. They lose it in the gaps: the quote that never got followed up, the job that stalled between two people, the invoice that went out late. This system moves work from one stage to the next on its own, and flags a human the moment something is stuck.
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The Reporting Brain
Kills the report someone rebuilds by hand every week.
Somewhere in your business, a capable person spends hours every week pulling numbers into a spreadsheet, and by the time you read it, it's already out of date. This system gives you a live view of the numbers that actually run the business: jobs in motion, cash coming in, where the bottleneck is building right now.
Who we work with
We work with established, owner-led Australian businesses from around $3M in revenue and roughly 10 to 200 staff. The pattern is always the same: a good business held together by good people doing repetitive work that software should be doing.
That includes construction, trades, accounting, logistics and freight, and manufacturing — but the industry matters less than the manual load. If your team runs on spreadsheets and re-typed information, this was built for you.
The person we deal with is the owner, MD, CEO or CFO. Always.
We're not the right fit for startups, or for anyone after a cheap quick fix. Our clients want the job done properly and are ready to invest in that.
What one client reports
We don't name clients on this site, and we don't publish numbers we haven't been given. Here's one we can describe: a regional water utility that asked us to take the manual work out of their operations. Their leadership puts the saving at around $15,000 a month. On the back of those workflows, they tell us, they've taken on around 40 more staff and the business is now ready to win government and defence contracts.
Who does the work
Two business owners, no bench. We scope the work, build the systems and hand them over working — ourselves. That's why we take on only a handful of clients a year.
We're young enough to have grown up with this technology, and we've each run our own businesses long enough to know what a payroll week feels like.
Michael Turner
Michael built MT Media Creative, a six-figure property media agency — photography, videography and web design — with offices on the Gold Coast, in Massachusetts and in New York. Before that he ran entertainment operations at sea for Celebrity Cruises, Royal Caribbean and Norwegian Cruise Line. At Turner & Barnett he leads the technical build: the systems, the integrations, and the working demo you see at the first meeting.
Marcus Barnett
Marcus ran a six-figure personal training business for seven years — with a waitlist to get in — after years in construction with LGI, his family's company. Operations is where he lives. At Turner & Barnett he works directly with every client, alongside Michael, from first conversation to handover.
Straight answers
What is an agentic system?
Custom software that takes manual, repetitive work off your team and runs it on its own. Under the hood it's a set of AI agents that handle the repeatable work, pass the judgment calls to a human, and connect to the tools you already use. Where a chatbot answers questions, an agentic system does the job.
What happens at the first meeting?
Results first. Before we meet, you tell us the one job costing you the most, and we put a working agentic system on it — free. The meeting opens with that fix running on your real work. Then we talk about what else is draining the business and what we'd do about it. If you're not convinced, you walk away owing nothing.
Who is this for?
Established, owner-led Australian businesses from around $3M in revenue, with roughly 10 to 200 staff. We work across construction, trades, accounting, logistics and freight, manufacturing and beyond; the manual workload matters more than the industry. We deal directly with the owner, MD, CEO or CFO.
What does an engagement cost?
Engagements are custom-scoped, so there's no rate card. They are a significant investment — typically six figures annually — priced against the work the system takes over. That's exactly why we prove it first: the demo is free, and if it doesn't make the case, you shouldn't buy it.
Who does the work?
The two of us. Michael and Marcus scope, build, test and hand over every system personally. No outsourcing, no juniors, no delivery team you've never met. It's also why we take on only a handful of clients a year.
Do you resell software? Are we locked in?
No, and no. We're a consulting firm, not a software vendor. We don't sell seats or licences, and we don't rent you a product. We build the system properly, wire it into the tools you already run, and hand it over working. It's yours, with no vendor lock-in.
Tell us the job.
Email michael@turnerbarnettconsulting.com or call 0457 222 093 with the one job costing you the most. Ready to see results? Start the Client Discovery Brief and we'll bring the working fix to the first meeting.